Problems with 16-Bit Programs After Installing SP2

In Category: Windows 2000

After the installation of Service Pack 2, (SP2), for Windows 2000 the operating system ceased to execute 16-bit programs. This was due to a program compatibility feature within VDM, (Windows NT Virtual Dos Machine), that prevented the operation of 16-bit applications, and generated the following error code

caused a general Protection Fault in module KRNL386.EXE at 0001:6382 Choose close. will close

The resolution is ...

1. Start - Run - REGEDIT
2. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\SessionManager\AppCompatability\
3. Delete the NTVDM.EXE subkey
4. Click YES for confirmation
5. Restart your computer